Privacy Policy
Last Updated: January 6, 2026
- Introduction
Energy Insider ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website energyinsider.com and use our services.
This policy applies to information we collect through our website, email newsletters, and any related services (collectively, the "Services").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Services.
- Information We Collect
2.1 Personal Information You Provide
We collect information that you voluntarily provide to us when you:
- Register for an account
- Subscribe to our newsletters
- Contact us for support or inquiries
- Participate in surveys or promotions
- Submit content or comments
This information may include:
- Name
- Email address
- Company name and job title
- Billing and payment information
- Communication preferences
- Any other information you choose to provide
2.2 Automatically Collected Information
When you access our Services, we automatically collect certain information, including:
- Log data (IP address, browser type, operating system)
- Device information
- Usage data (pages viewed, time spent, navigation patterns)
- Cookies and similar tracking technologies
- Referral sources
2.3 Information from Third Parties
We may receive information about you from:
- Payment processors
- Analytics providers
- Social media platforms (if you interact with our content)
- Publicly available sources
- Business partners and advertisers
- How We Use Your Information
We use the information we collect to:
3.1 Provide and Maintain Services
- Deliver newsletters and content subscriptions
- Process payments and manage subscriptions
- Provide customer support
- Send service-related communications
3.2 Improve and Develop Services
- Analyze usage patterns and trends
- Conduct research and analytics
- Test new features and functionality
- Optimize user experience
3.3 Marketing and Communications
- Send promotional materials and offers (with your consent)
- Personalize content recommendations
- Conduct surveys and gather feedback
- Inform you of new services or features
3.4 Legal and Security Purposes
- Comply with legal obligations
- Enforce our terms and conditions
- Protect against fraud and unauthorized access
- Resolve disputes
- Legal Basis for Processing (UK GDPR)
We process your personal data under the following legal bases:
- Consent: When you have given explicit consent for specific processing activities
- Contract Performance: To fulfill our contractual obligations to deliver services you've subscribed to
- Legitimate Interests: For business operations, fraud prevention, and service improvement, where such interests are not overridden by your rights
- Legal Obligation: To comply with applicable laws and regulations
- Cookies and Tracking Technologies
5.1 Types of Cookies We Use
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Track visitor activity to deliver relevant advertising
- Preference Cookies: Remember your settings and preferences
5.2 Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality. For more information, visit our Cookie Policy.
- How We Share Your Information
We do not sell your personal information. We may share your information with:
6.1 Service Providers
- Email service providers (newsletter delivery)
- Payment processors
- Analytics platforms
- Cloud hosting providers
- Customer support tools
6.2 Business Transfers
In connection with any merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
6.3 Legal Requirements
We may disclose information when required by law, court order, or to:
- Comply with legal processes
- Protect our rights and property
- Prevent fraud or security issues
- Protect user safety
6.4 Aggregated Data
We may share anonymized, aggregated data that cannot identify you personally with:
- Advertisers and partners
- Industry researchers
- Public audiences
- Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
Specifically:
- Active subscriber data: Retained while your subscription is active
- Inactive accounts: Deleted after 3 years of inactivity
- Financial records: Retained for 7 years per tax regulations
- Marketing data: Retained until you withdraw consent
- Your Data Protection Rights (UK GDPR)
Under UK data protection law, you have the following rights:
8.1 Right of Access
Request copies of your personal data
8.2 Right to Rectification
Request correction of inaccurate or incomplete data
8.3 Right to Erasure
Request deletion of your personal data under certain circumstances
8.4 Right to Restrict Processing
Request limitation of how we process your data
8.5 Right to Data Portability
Receive your data in a structured, commonly used format
8.6 Right to Object
Object to processing based on legitimate interests or for direct marketing
8.7 Rights Related to Automated Decision-Making
We do not use automated decision-making or profiling that produces legal effects
8.8 Right to Withdraw Consent
Withdraw consent at any time where processing is based on consent
To exercise these rights, contact us at privacy@energyinsider.news
We will respond to your request within one month. No fee is usually required, though we may charge for excessive or repetitive requests.
- Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
- Secure data storage and backup systems
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
- International Data Transfers
Our services are operated from the United Kingdom. If you access our Services from outside the UK, your information may be transferred to, stored, and processed in the UK and other countries.
Where we transfer data outside the UK, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses approved by the UK authorities
- Data transfer agreements with service providers
- Adequacy decisions where applicable
- Children's Privacy
Our Services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
- Third-Party Links
Our Services may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
- Email Communications and Unsubscribe
13.1 Newsletter Subscriptions
You can unsubscribe from marketing emails at any time by:
- Clicking the "unsubscribe" link in any email
- Updating your preferences in your account settings
- Contacting us at privacy@energyinsider.news
13.2 Transactional Emails We may still send service-related communications (account notifications, billing information) even if you unsubscribe from marketing emails.
- California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to deletion
- Right to non-discrimination
Note: We do not sell personal information as defined by the CCPA.
- Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- Posting the updated policy on our website with a new "Last Updated" date
- Sending an email notification to registered users
- Providing notice through our Services
Continued use of our Services after changes constitutes acceptance of the updated policy.
- Contact Information
Data Controller
EnergyInsider®
London, United Kingdom
Privacy Inquiries
Email: privacy@energyinsider.news
Subject Line: Privacy Policy Inquiry
Supervisory Authority
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Tel: 0303 123 1113
Website: ico.org.uk
- Definitions
Personal Data: Any information relating to an identified or identifiable natural person
Processing: Any operation performed on personal data, including collection, storage, use, or deletion
Data Controller: The entity that determines the purposes and means of processing personal data
Data Processor: An entity that processes personal data on behalf of the controller
By using Energy Insider's Services, you acknowledge that you have read and understood this Privacy Policy.